ARW Home Has You Covered

From The Kitchen To The Curb

Find Your Plan Today!

Why Choose ARW Home?

With an ARW Home warranty plan, you are covered in the event of major system and appliance failures for a fraction of the average repair cost. Protect your home and budget from the unexpected, while enjoying the convenience and peace-of-mind of using our trustworthy network of pre-screened technicians. We serve hundreds of thousands of customers with our top-rated customer service.

guarantee
experience
customer-service
experience

How Do ARW Home Warranties Work?

With an ARW Home warranty, you have access to our pre-vetted, trusted network of qualified contractors so you don't have to search. Save time and money in 3 easy steps:

hand

Request
service 24/7

right arrow
phone

A local, licensed contractor will
be assigned

right arrow
info

Your covered home system or appliance is repaired or replaced

What Our Customers Say

Homeowners nationwide love the service and protection that our home warranty provides.

AVERAGE RATING

Janet

I talked to a gal named Donna! I appreciate her being so nice to me!!!! She helped me with a one month free that was going on, that I really appreciate it because of my finance situation right now! Thank you Donna

Michelle

Sharlene was very helpful. She was a joy to talk to. My personal experience with ARW has been ok. I’ve made 2 claims so far and they were both covered although I had to make the repairs myself. Not ideal, but I got it do...

Latanya

The customer service representative Karen was excellent. She must be a mind reader. I was on the site ready to update my cc info and she called and made my day so much simpler. Kudos to Mrs. Karen. We have not had to use...

Carla

Thomas from Corp Office helped me to rectify a problem I had. He was both courteous, friendly and extremely knowledgeable. He stayed with me on the phone until I was happy and my problem was taken care of. He also helped...

Ivan

Since the 1st call to your company, I have had nothing but great customer service. Each associate I talk with is very nice and respectful. They are so helpful. This is why I will enjoy having you for my home warranty. AH...

Varyle

Mr. Domonic was extremely helpful. The service tech on my claim never showed or called to say there were not coming. I called to cancel my warranty, however, Domonic shared that I could reschedule with another contractor...

Charles

Thomas contacted me by phone in response to a message I left on the ARW website. He truly exceeded all my expectations and provided what I call excellent CUSTOMER SERVICE. Prior to retirement, all of my job experience re ...

Gwendolyn

So I called in today to change my coverage to Deluxe bundle coverage and I spoke to Mr. Dominique and I just wanted to say that he was awesome. He deserved 10 stars. He was very knowledgeable. Very patient. He was just r...

Joyce

The hold time to get a representative is too long. Once you get a person to speak to they are helpful and professional, they will get your problem solved. Spoke with Charlene on 12/1, she was great. Thank you, thank you,...

Craig

had a pleasant experience when I reached out to ARW. I was calling about my payment and was pleased with the service that Sharlene provided. She was able to help me with my issue in a very timely and professional manne...

Deron

I had a great service call with Karen. She was delightful. She was easy to understand. She was very thorough in the information that she provided. She gave great advice and she has me well prepared for initiating a new c...

Mary

Domonic showed the utmost respect for me and my mother! He went through and explained until we understood all that we needed to know! So professional with excellent customer service and just showed care and compassion! T...

Frequently Asked Questions

A home warranty typically helps cover the cost of repairs or replacement for home systems and appliances.

Home insurance usually applies when a natural disaster strikes your house and only covers for events that are out of your control like freezes, tornadoes, hurricanes, fires, floods, and theft. A home warranty is involved when something mechanical fails within your home, such as an appliance or home system due to normal wear and tear.

Yes. The age of your mechanical systems and appliances does not matter. We have a 30-day wait period in place to help keep your plan costs down, and protect us from pre-existing conditions.

We do not perform an inspection to determine the condition of your appliances and systems. We have a 30-day wait period in place to protect us from pre-existing conditions, as well as keep our plan costs at affordable prices.

There are no long-term contracts. As a customer of ARW, you can have your plan for as little or for as long as you’d like with our month-to-month service plans!

If a covered appliance or system on your home warranty policy cannot be replaced, we will provide an allowance towards replacing the item in accordance with our terms & conditions. Our customers also have the added benefit of purchasing discounted appliances through our partnerships with appliance manufacturers.

ARW will dispatch a service professional as quickly as possible to your home and will make all reasonable efforts to initiate service for non-emergencies in no more than 48 hours after the request is processed. For an emergency issue, we will make all reasonable effort to initiate service within 24 hours after the request for service is received.

When you request a repair you pay a trade service fee. The fee is the deductible for that service call.