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By clicking “Get a Free Quote”, I allow ARW Home to contact me for promotional purposes via automated means, such as calls, texts, or emails, using the provided contact information. I acknowledge that consent is not required to make a purchase, and I can withdraw my consent at any time. Message and data rates may apply. I also consent to the Terms Conditions and Privacy Policy.

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Submitting a claim
is fast and easy.

Breakdowns happen. When they do, we’re here to help. To request
service or follow up on an existing claim, complete the simple form
below. We'll initiate service with a technician within 24-48 hours.

Select your service request to get started.

Are you submitting a new claim or following up on an existing claim?
By entering my information & submitting a claim inquiry, I provide my electronic signature in which I consent and agree to the following: (a) the Terms and Privacy Policy. (b) I am providing express written consent to share my information with ARW Home and authorize them to contact me through automated means (e.g., automatic telephone dialing system, text, artificial or pre-recorded messaging).

By entering my information & submitting a claim inquiry, I provide my electronic signature in which I consent and agree to the following: (a) the Terms and Privacy Policy. (b) I am providing express written consent to share my information with ARW Home and authorize them to contact me through automated means (e.g., automatic telephone dialing system, text, artificial or pre-recorded messaging).

Common Claims Questions

How long does it usually take to get service?

Once we receive your request, we’ll dispatch a licensed technician to your home within 24-48 (business) hours. In emergency situations, we'll make every effort to initate a service call even more quickly.

Can I use my own service provider?

Yes, you can choose your own provider—but please reach out to us for authorization first. We want you to receive the highest level of service and make sure you and your family are safe.

What happens if my item needs replacement and isn’t available?

If your covered appliance or system can’t be replaced, we provide an allowance towards replacing the item in accordance with our Terms & Conditions. You also have the added benefit of purchasing discounted appliances through our partnerships with appliance manufacturers.

Can I use my own service provider?

Yes, you can choose your own provider—but please reach out to us for authorization first. We want you to receive the highest level of service and make sure you and your family are safe.

More questions? We’re here to help.

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I’m shopping for a home warranty and I have questions.

Speak to an ARW Home Specialist
 
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I’m a current contract holder and need support.

Contact Customer Support
 
Call us
 
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Get started with your FREE, no-obligation quote.

For faster service, call now.

Icon Phone(888) 658-0630

By clicking “Get a Free Quote”, I allow ARW Home to contact me for promotional purposes via automated means, such as calls, texts, or emails, using the provided contact information. I acknowledge that consent is not required to make a purchase, and I can withdraw my consent at any time. Message and data rates may apply. I also consent to the Terms Conditions and Privacy Policy.