Frequently Asked Questions

A home warranty typically helps cover the cost of repairs or replacement for home systems and appliances.

Home insurance usually applies when a natural disaster strikes your house and only covers for events that are out of your control like freezes, tornadoes, hurricanes, fires, floods, and theft. A home warranty is involved when something mechanical fails within your home, such as an appliance or home system due to normal wear and tear.

Yes. The age of your mechanical systems and appliances does not matter. We have a 30-day wait period in place to help keep your plan costs down, and protect us from pre-existing conditions.

We do not perform an inspection to determine the condition of your appliances and systems. We have a 30-day wait period in place to protect us from pre-existing conditions, as well as keep our plan costs at affordable prices.

There are no long-term contracts. As a customer of ARW, you can have your plan for as little or for as long as you’d like with our month-to-month service plans!

If a covered appliance or system on your home warranty policy cannot be replaced, we will provide an allowance towards replacing the item in accordance with our terms & conditions. Our customers also have the added benefit of purchasing discounted appliances through our partnerships with appliance manufacturers.

ARW will dispatch a service professional as quickly as possible to your home and will make all reasonable efforts to initiate service for non-emergencies in no more than 48 hours after the request is processed. For an emergency issue, we will make all reasonable effort to initiate service within 24 hours after the request for service is received.

When you request a repair you pay a trade service fee. The fee is the deductible for that service call.
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Customer Support & Claims

1.888.508.8886

Billing & Payment Inquiries

1.877.626.4930

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*Discount applied to first month's payment on any home warranty plan. Cannot be combined with other promotions.

© 2022 ARW Home 901 Yamato Road, Suite 100E Boca Raton, FL 33431. “From the Kitchen to the Curb” is a trademark of ARW Home. All other logos are trademarks of their respective owners.

Customer Support & Claims

1.888.508.8886

Billing & Payment Inquiries

1.877.626.4930

*Discount applied to first month's payment on any home warranty plan. Cannot be combined with other promotions.

bab Logo ss Logo

© 2022 ARW Home

901 Yamato Road, Ste 100E Boca Raton, FL 33431

“From the Kitchen to the Curb” is a trademark of ARW Home. All other logos are trademarks of their respective owners.