Hear why customers
love ARW Home
From fast response times to our friendly, helpful support, customers
have great things to say about their ARW Home experience.
My AC went out and the gentleman came and fixed it in a very timely manner. The technician was very professional, knowledgeable and informative. Would recommend ARW to my family/friends"
Sarah, Google
My AC went out and the gentleman came and fixed it in a very timely manner. The technician was very professional, knowledgeable and informative. Would recommend ARW to my family/friends"
Sarah, Google
My AC went out and the gentleman came and fixed it in a very timely manner. The technician was very professional, knowledgeable and informative. Would recommend ARW to my family/friends"
Sarah, Google
See why more and more people love ARW Home
See why more and more people love ARW Home.
ARW's comprehensive home warranty ensures 5-star protection for my cherished home. The staff was professional and knowledgeable. I would recommend ARW Home to all my military families.
Carl S.
The rep was great. Answered my questions. Helped and sent me my policy plus receipt. Had a great personality. I am a new customer and I feel very confident so far with ARW and their features and benefits. Highly recommend!
Mike M.
******** was so sweet, kind and just amazing. She truly helped me and gave me the best customer service I have ever had. I was very impressed and beyond satisfied. Go ********!!!! Thank you.
Trisha P.
ARW's comprehensive home warranty ensures 5-star protection for my cherished home. The staff was professional and knowledgeable. I would recommend ARW Home to all my military families.
Carl S.
******** was so sweet, kind and just amazing. She truly helped me and gave me the best customer service I have ever had. I was very impressed and beyond satisfied. Go ********!!!! Thank you.
Trisha P.
The rep was great. Answered my questions. Helped and sent me my policy plus receipt. Had a great personality. I am a new customer and I feel very confident so far with ARW and their features and benefits. Highly recommend!
Mike M.
Frequently Asked Questions
What is a home warranty?
A home warranty typically helps cover the cost of repairs or replacement for home systems and appliances.
I have homeowners insurance. Why do I need a home warranty?
Home insurance usually applies when a natural disaster strikes your house and only covers for events that are out of your control like freezes, tornadoes, hurricanes, fires, floods, and theft. A home warranty is involved when something mechanical fails within your home, such as an appliance or home system, due to normal wear and tea.
My mechanical systems and appliances are aged. Is this covered?
Yes. The age of your mechanical systems and appliances does not matter. We have a 30-day wait period in place to help keep your plan costs down, and protect us from pre-existing conditions
What is a home warranty?
A home warranty typically helps cover the cost of repairs or replacement for home systems and appliances.
Do I need a home inspection before ordering a home warranty?
We do not perform an inspection to determine the condition of your appliances and systems. We have a 30-day wait period in place to protect us from pre-existing conditions, as well as keep our plan costs at affordable prices.
When does coverage begin, and when does it end?
There is a 30-day wait period before coverage begins. Coverage begins after 30 days from the purchase date. You may cancel at any time subject to our
If an item needs to be replaced, and the replacement unit is unavailable, what happens?
If a covered appliance or system on your home warranty policy cannot be replaced, we will provide an allowance towards replacing the item in accordance with our terms & conditions. Our customers also have the added benefit of purchasing discounted appliances through our partnerships with appliance manufacturers.
What if I need service?
ARW will dispatch a service professional as quickly as possible to your home and will make all reasonable efforts to initiate service for non-emergencies in no more than 48 hours after the request is processed. For an emergency issue, we will make all reasonable effort to initiate service within 24 hours after the request for service is received.
Is there a trade service fee?
When you request a repair, you pay a trade service fee. The fee is the deductible for that service call.
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