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Dedicated Support for Real Estate Agents

Connect with the ARW Home PRO team for expert guidance, agent resources, and home warranty solutions designed to support your clients throughout every stage of the transaction.

Connect with Our Team
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Meet Kathleen Snow

National Account Manager, ARW Home Warranty

Kathleen is your primary point of contact for ARW Home's real estate program, backed by a dedicated team committed to supporting real estate professionals. Together, they provide personalized guidance, home warranty expertise, helpful resources, and dependable support throughout every stage of the transaction.

Dedicated Team Support

Work with Kathleen and the ARW Home PRO team to identify home warranty and home service solutions that meet your clients' needs and support your business.

Real Estate Experience

Our team understands the challenges agents face before, during, and after closing. We provide practical guidance, responsive service, and ongoing support to help keep transactions moving.

A Partner You Can Count On

From your first transaction to your hundredth, our team is committed to helping you deliver a stronger client experience and build lasting relationships.

Helping Agents Deliver More Value to Their Clients

Explore how home warranties can help protect buyers, support sellers, and create lasting client confidence long after closing day.

Help sellers make listings more attractive Icon Plus Icon Minus

Showcase added protection that can help increase buyer confidence and make your listings more appealing.

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Protect buyers from unexpected repair costs Icon Plus Icon Minus

Give clients added peace of mind with coverage for many common home systems and appliances after closing.

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Reduce transaction stress and uncertainty Icon Plus Icon Minus

Navigate inspections, negotiations, and closing conversations with a solution designed to support all parties involved.

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Support stronger client relationships after closing Icon Plus Icon Minus

Continue providing value beyond the transaction and stay top-of-mind with past clients long after move-in day.

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FAQ

How can a home warranty benefit real estate agents?

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Offering a home warranty gives real estate agents another way to support their clients before, during, and after the transaction. It can help buyers feel more confident about unexpected repair costs on covered home systems and appliances, while also giving sellers an added benefit to present with their listing. For agents, it shows clients that you are thinking beyond the closing table and helping them understand resources that may protect their investment.

Can a home warranty be included in the real estate transaction?

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Yes. A home warranty is often included as part of the real estate transaction and may be paid for by the buyer, the seller, or negotiated in the contract. Many agents present it as an option during the buying or selling process so clients understand how it may help with covered systems and appliances after closing. Coverage, cost, and terms can vary, so it is important to review the plan details before selecting the warranty.

Are all repairs covered?

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No. A home warranty does not cover every repair. Coverage depends on the selected plan and the contract terms, including exclusions, limits, and service fees. It is important for clients to review the coverage details so they understand what is included before they need to place a service request.

How does the claims process work?

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If a covered item breaks down, the homeowner should submit a service request before any repairs are completed. Real estate professionals can help clients understand this process, especially if the homeowner wishes to use their own contractor, since authorization must be reviewed before work begins.

Does ARW Home offer home warranty coverage in all 50 states?

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Yes. ARW Home offers home warranty coverage in all 50 states, with plan options designed to protect eligible home systems and appliances against unexpected breakdowns caused by normal wear and tear. Coverage options, service fees, exclusions, and limitations may vary by plan and location, so homeowners should review their specific plan terms before enrolling.

How can the ARW Home Real Estate Support Team help me?

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Kathleen Snow and the ARW Home Real Estate Support Team help agents, transaction coordinators, and title partners with plan questions, warranty orders, enrollment, transaction support, and ongoing assistance throughout the buying and selling process.

Can I contact someone if I have questions about a home warranty?

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Yes. The ARW Home Real Estate Support Team is available to answer questions about coverage, plan options, ordering warranties, and transaction support before, during, and after closing.

Cancellation Terms

Your plan will automatically renew for consecutive 12-month periods at the then current rates. You may cancel auto-renewal at any time by calling (888) 508-8886 and a customer representative will assist you.

You may also cancel your contract effective immediately. If you cancel, we'll refund unearned/used contract fees minus any service and claims costs incurred by ARW Home. If you received service under your contract in excess of fees paid, you may be responsible for the remainder of your contract payments. Please review your contract for the cancellation terms applicable to your plan. To cancel your contract, please call (888) 508-8886.

What our Clients Say

Above and Beyond

You’ve consistently gone above and beyond to ensure everything is handled smoothly and efficiently, and I truly appreciate your dedication. It’s reassuring to know that I have someone as reliable and knowledgeable as you to count on.

Thank you again for all that you do — it doesn’t go unnoticed!

Peter S.
Samaan Realty

More Reliable Than a Firefighter

If you need help with home warranties, don’t mess around.

Go straight to Kathleen. If there’s ever a home warranty emergency, I’d trust her more than a firefighter holding a bucket of water in a burning building. She’s that good.

Will B.
Allison James Estate and Homes, VA

VIP Treatment Every Time

Kathleen goes above and beyond to ensure that my clients receive VIP treatment. With ARW's dedicated broker line, I have the flexibility to choose my preferred vendors, which has made a tremendous difference in the service I can provide. My clients know to reach out to me first, and I can promptly contact ARW. Kathleen's responsiveness and efficiency mean that issues are resolved in a seamless, turnkey manner—something that is often lacking with other home warranty companies.

Arthur C.
Properties, Inc, CA

Helpful and Clear

Great to work with. Very helpful in providing information and explaining things.

Sandi T.
Contract2Close Leverage

A True Gem in Our Industry

Kathleen is an absolute joy to work with on my real estate transactions! Her availability and support mean a lot as I navigate through real estate transactions. Her communication and thoroughness are a true gem in our industry!

Lori W.
Realtor

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