ARW Home Earns an A+ Rating with the Better Business Bureau

For homeowners researching home warranty companies, trust and transparency matter. That’s why ARW Home is proud to maintain an A+ rating with the Better Business Bureau (BBB) — one of the highest ratings awarded by the organization.

The BBB rating reflects several factors, including customer complaint history, responsiveness, time in business, and overall business practices. For homeowners comparing coverage providers, it can serve as an additional indicator of a company’s commitment to customer service and issue resolution.

What an A+ BBB Rating Means

The Better Business Bureau assigns ratings ranging from A+ to F based on how businesses interact with customers and handle concerns. An A+ rating represents the highest possible grade within the BBB rating system.

BBB ratings are based on factors such as:

• Complaint response history
• Time in business
• Transparency in business practices
• Commitment to resolving customer concerns
• Licensing and operational standards

For homeowners evaluating home warranty companies, these factors can help provide additional confidence when researching providers.

Supporting Homeowners Through Unexpected Repairs

At ARW Home, we understand that homeowners want more than just coverage — they want dependable support when unexpected breakdowns happen.

Our home warranty plans are designed to help protect important home systems and appliances, including:

• HVAC systems
• Plumbing systems
• Electrical systems
• Kitchen appliances
• Water heaters
• Washers and dryers

When covered items break down due to normal wear and tear, homeowners can submit a claim online or by phone and work with licensed service professionals to help address the issue quickly.

What Customers Are Saying

Customer feedback continues to play an important role in helping homeowners evaluate warranty providers. On the Better Business Bureau platform, many customers mention responsive support, repair assistance, and overall value as reasons they chose ARW Home.

One customer shared, “ARW has been responsive and helpful whenever we needed service. The process was straightforward, and the technicians arrived quickly.”

Another reviewer noted, “The coverage helped us avoid a major out-of-pocket repair expense. Customer service was professional and easy to work with.”

Why Reputation Matters When Choosing a Home Warranty

Not all home warranty companies offer the same level of service, responsiveness, or coverage flexibility. Before choosing a provider, homeowners should consider:

• Coverage details and exclusions
• Service fees and claim process
• Customer reviews and ratings
• Company reputation and years in business
• Response times and contractor network

Researching third-party review platforms like the BBB and ConsumerAffairs can help homeowners make more informed decisions.

Learn More About ARW Home Coverage

ARW Home offers several coverage options designed to fit different homeowner needs and budgets, including appliance plans, system plans, and comprehensive protection plans.

To compare plans and coverage options, visit our Plans Comparison page.