(888) 658-0630
(888) 658-0630
Frequently Asked Questions
Are electronics included in a standard home warranty?
No. Electronics are typically covered through a separate ARW Home electronics protection plan rather than a standard home warranty plan.
Are TVs and computers covered?
Yes. Many electronics protection plans may include televisions, laptops, desktop computers, tablets, gaming systems, and other eligible household devices depending on the selected plan.
Is accidental damage covered?
No. Accidental damage such as drops, spills, cracked screens, or misuse is not covered under standard electronics protection plans.
Are older electronics eligible for coverage?
Coverage availability may vary depending on the device type, age, condition, and plan eligibility requirements at the time of enrollment.
What types of failures are covered?
Coverage may apply to eligible mechanical failures, electrical failures, internal component breakdowns, and operational issues caused by normal use.
How are electronics claims handled?
Electronics claims may involve device evaluation, repair, replacement, or cash settlement depending on the device type, issue, and coverage determination. Claim handling procedures may differ from traditional home warranty service requests.
What are common signs electronics may need repair?
Common warning signs include devices not powering on, freezing or running slowly, overheating, audio or display problems, unexpected shutdowns, or connectivity issues. These problems may indicate internal hardware failures, electrical issues, or component wear that may require professional evaluation or repair.
Cancellation Terms
Your plan will automatically renew for consecutive 12-month periods at the then current rates. You may cancel auto-renewal at any time by calling (888) 508-8886 and a customer representative will assist you.
You may also cancel your contract effective immediately. If you cancel, we'll refund unearned/used contract fees minus any service and claims costs incurred by ARW Home. If you received service under your contract in excess of fees paid, you may be responsible for the remainder of your contract payments. Please review your contract for the cancellation terms applicable to your plan. To cancel your contract, please call (888) 508-8886.
See why more and more people love ARW Home.
I have been with this company from the beginning and have NEVER been disappointed! The excellent staff they employ to help meet consumer needs was not only professional, but empathized with my air conditioning dilemma. They reached out within 12 hours when I opened a claim.
Traci D.
The rep was great. Answered my questions. Helped and sent me my policy plus receipt. Had a great personality. I am a new customer and I feel very confident so far with ARW and their features and benefits. Highly recommend!
Mike M.
******** was so sweet, kind and just amazing. She truly helped me and gave me the best customer service I have ever had. I was very impressed and beyond satisfied. Go ********!!!! Thank you.
Trisha P.
I have been with this company from the beginning and have NEVER been disappointed! The excellent staff they employ to help meet consumer needs was not only professional, but empathized with my air conditioning dilemma. They reached out within 12 hours when I opened a claim.
Traci D.
The rep was great. Answered my questions. Helped and sent me my policy plus receipt. Had a great personality. I am a new customer and I feel very confident so far with ARW and their features and benefits. Highly recommend!
Mike M.
******** was so sweet, kind and just amazing. She truly helped me and gave me the best customer service I have ever had. I was very impressed and beyond satisfied. Go ********!!!! Thank you.
Trisha P.
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